Last updated: November 2, 2025
This Privacy Policy explains how Find-Hostel collects, uses, and safeguards your information when you use the platform.
We collect information you provide (such as name, email, phone), and usage data to improve the service and ensure account security.
We use your information to provide core features (authentication, bookings, payments), personalize your experience, and to comply with legal obligations.
We do not sell your personal data. We may share information with service providers strictly for platform operations (e.g., payments, analytics), under confidentiality obligations.
We employ industry-standard measures to protect your data. However, no method of transmission or storage is 100% secure.
Owners on Find-Hostel provide a 2 days refund policy from the time of payment confirmation. Refund eligibility and amount may depend on the booking status and the owner’s chosen policy. Processing times may vary depending on the payment provider.
You may access, update, or delete your profile data in account settings. For additional requests, contact support.